Test Taker's Details

First/Given Names (including middle names)

Spell your first and middle names as they appear on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field. Please note, the only acceptable form of ID is the passport in most countries.

Last/Family Name

Spell as it appears on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field.

Make sure that your email is the same what you used for your registration.

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Make sure that your email is the same what you used for your registration.

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Is your enquiry related to one of your PTE tests?

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PTE ID

Registration ID

Do you have a case number from the test center?

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Please enter the case number

Important

If you raised an incident at the test centre, we may not be able to investigate your matter without a case number.

What is your enquiry about:

Please note, we advise you that you carefully read the categories and choose the most suitable one otherwise your request may get further delayed. There may be a dedicated team to handle your enquiry depending on the chosen category).

It is important that you provide detailed information regarding your enquiry.

For more information regarding our Acceptable documents, please click here.

Candidate Details

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